Thank you for shopping with us. We want you to be satisfied with your purchase. Please review this Return & Refund Policy carefully before placing an order.

Return Eligibility

We accept return requests within 30 days of the delivery date.

To be eligible for a return, items must be unused, unworn, unwashed, and in their original condition. Items must be returned with all original packaging, tags, labels, accessories, and any included materials.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items are not eligible for return or refund unless they arrive damaged, defective, or incorrect:

  • Final sale or clearance items
  • Gift cards
  • Personalized, customized, or made-to-order items
  • Items that have been used, worn, washed, altered, or damaged after delivery
  • Items returned without original packaging, tags, or accessories
  • Personal care, hygiene, or intimate items where applicable

How to Start a Return

To request a return, please contact us within 30 days of receiving your order.

Please provide your order number, the item(s) you wish to return, and the reason for your return. If your return is approved, we will provide return instructions.

Please do not send items back without contacting us first. Unauthorized returns may not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Original shipping fees are non-refundable unless the return is due to our error.

We recommend using a trackable shipping method when returning items. We are not responsible for returned packages that are lost or damaged during transit.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider or bank.

If the returned item does not meet the return requirements, we may reject the refund or issue a partial refund where appropriate.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include your order number and clear photos or videos showing the issue. We will review your request and provide a suitable resolution, which may include a replacement, refund, or other appropriate assistance.

Exchanges

We do not offer direct exchanges at this time. If you would like a different item, size, or color, please return the eligible item according to this policy and place a new order.

Order Cancellations

Orders may be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return process described above.

Contact Us

If you have questions about returns or refunds, please contact our customer support team using the contact information available on our website.